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Fidélité Therascience

Your health is our priority, your loyalty is our promise!

As a thank you for your trust, we’ve designed a loyalty program that’s simple, rewarding, and tailored just for you.

Welcome to the Therascience Club

The program that rewards your loyalty!

At Therascience, we know how precious your health and well-being are. To thank you for your trust, we’ve created the THERASCIENCE CLUB, a simple and rewarding loyalty program.

With every order you earn points that can be turned into vouchers!

Do you regularly purchase your dietary supplements and health products on our website?
Are you committed to a long-term health program (through our subscriptions, for example)?

Then the Therascience Club is made for you: starting October 1, 2025, every order allows you to earn points and rewards your loyalty.

The Benefits of Loyalty with Therascience

By joining the Therascience Club, you enjoy the following benefits:

Immediate discounts on your next orders.
Unlimited accumulation of loyalty points.
No registration required: you’re automatically a member from your very first order.
Can be combined with ongoing promotions and already discounted products (packs, subscriptions, etc.).

How does it work?

It’s very simple! €1 spent = 1 loyalty point earned
And you can collect as many points as you want. There’s no limit to how many points you can accumulate, even on bundles and subscription offers.

How to use my points?

As soon as you reach 200 points, you receive a €10 loyalty discount automatically deducted from your next order.

At checkout, your loyalty discount is applied automatically:

• 200 points = €10 off your order

• 400 points = €20 off your order

• and so on.

Where can I check my balance?

Go to your customer area, under “My Loyalty Points Balance”:

There, you’ll see at a glance your available points, your total points earned, and your total points spent, just like shown here.

Any questions?

> When are my points credited?

Your points are credited as soon as your order is validated and shipped.

> My order totals 40€, including 6€ for shipping fees. However, only 40 points were credited to my account. Is this normal?

Yes, loyalty points are calculated only on the amount of your order, excluding shipping fees.

> Do I earn loyalty points on all my purchases?

Yes, our loyalty program applies to all your purchases, whether online or by phone (including special offers, bundles, and subscriptions). You even earn points on subscription renewals.

> How is my loyalty discount applied?

The loyalty discount is automatically applied when you place your order online or by phone, to all your purchases (excluding automatic subscription renewals).

> Do my points expire?

Yes, each batch of points is valid for 1 year from the date they are credited to your account.

> How can I check when my points will expire?

The expiration date of each batch of points is shown in your customer account.

> Some of my points are about to expire. If I place an order and use my points, will the oldest points be used first?

Yes, absolutely! When you use your points to get a reward, the oldest points are always redeemed first. As a reminder, each point is valid for 365 days from the date it is credited to your account.

> What happens if I return a product?

In the event of a return, the points related to that order will remain deducted from your balance.

> Do I need to sign up for the Therascience Club?

No, you don’t! Membership is automatic from your very first order.

*Loyalty points are valid for 1 year from the date of issue and can be redeemed every time you reach 200 points. They can be combined with other ongoing promotions, including bundles and subscriptions.

**The loyalty program applies to all orders placed from October 1, 2025, onwards via our website or by phone. Orders placed before this date will not be eligible for retroactive points.